If you have a question regarding your order, you may email our customer service staff using our email form. Please be sure to include your name, address, and order number.

Real Goods Solar, Inc.
833 W. South Boulder Rd.
Louisville, CO 80027

Toll-free: (800) 919-2400
(Weekdays 8:30am - 6pm Mountain Time)

Our customer service agents are available to answer any of your order or product questions. If you need assistance outside of the hours listed above, please leave a detailed message and we will return your call within 24 hours.

Questions regarding solar products / renewable energy applications:
Click here to use our email form
(800) 919-2400 (Press option #1)
(Weekdays 8:30 a.m. – 6:00 p.m. Mountain Time)

Please contact our Affiliate Manager by using our email form.

Please contact our Advertising Manager by using our email form.

Please contact our Public Relations department using our email form.

Contact Merchandise department using our email form.
Please include the items name and number if you are inquiring about a current Real Goods product.

Please contact our Website Manager using our email form.

Please send your resume to:
Human Resource Manager
Real Goods Solar Inc.
833 W. South Boulder Rd.
Louisville, CO 80027
Contact using our email form.

Real Goods, Inc.
833 W. South Boulder Rd.
Louisville, CO 80027
Contact using our email form.

If you are interested in submitting a product to Real Goods for inclusion in our mail order catalogs and/or website, please follow these instructions.

Due to the large number of product submissions we receive we ask that you please follow this procedure as closely as possible. Please send all product literature and wholesale pricing information to the following address:

Real Goods
Attention: Merchandising Department
833 W. South Boulder Rd.
Louisville, CO 80027

Category of product: (Renewable Energy, Energy Efficiency, Conservation, Camping, Outdoor, Off-Grid Living, Laundry, Bedroom, Kitchen, Composting, Pest Control, etc.)

Please note the category of items that you are submitting on the outside of the package. That way we can ensure the products go to the correct buyer.

Please DO NOT submit samples at this time as they will not be tracked or returned. When we have received and reviewed the enclosed literature we will request samples if appropriate. Items without wholesale pricing will not be evaluated. Our buyers will be in touch if they review the items and need more information.

New Product Submission closing dates for the Real Goods print catalog each season are as follows:
Spring/Summer: November 15th
Fall/Holiday: May 15th

* = Not applicable for all titles

Thank you very much for your interest!