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Customer Service

Email

If you have a question regarding your order, you may email our customer service staff using our email form.
Please include your name, address, and order number.

Mail

Real Goods Solar, Inc.
360 Interlocken Blvd. Suite 300
Broomfield, CO 80021

Phone

Toll-free: (800) 347-0070
(Weekdays 7a.m. - 7p.m. Mountain Standard Time)

Our customer service agents are available to answer any of your order or product questions. If you need assistance outside of the hours listed above, please leave a detailed message and we will return your call within 24 hours.




Solar Experts

Questions regarding solar products / renewable energy applications:
email form
(800) 919-2400
(Weekdays 8:30 a.m. – 6:00 p.m. Mountain Standard Time)




Affiliate Program

Contact using our email form.

Print / Online Advertising

Contact using our email form.

Public Relations / Media Opportunities

Contact using our email form.




Merchandise

Contact using our email form.
Please include the items name and number if you are inquiring about a current Real Goods product.

Website Comments / Suggestions

Contact using our email form.




Career Opportunities

Please send your resume to:
Human Resource Manager
Real Goods Solar Inc.

360 Interlocken Blvd. Suite 300
Broomfield, CO 80021
Contact using our email form.

Investment Opportunities

Real Goods, Inc.
360 Interlocken Blvd. Suite 300
Broomfield, CO 80021
Contact using our email form.




If you are interested in submitting a product to Real Goods for inclusion in our mail order catalogs and/or website, please follow these instructions.

Due to the large number of product submissions we receive we ask that you please follow this procedure as closely as possible. Please send all product literature and wholesale pricing information to the following address:

Real Goods
Attention: Merchandising Department
360 Interlocken Blvd. Suite 300
Broomfield, CO 80021

Category of product: (Renewable Energy, Energy Efficiency, Conservation, Camping, Outdoor, Off-Grid Living, Laundry, Bedroom, Kitchen, Composting, Pest Control, etc.)

Please note the category of items that you are submitting on the outside of the package. That way we can ensure the products go to the correct buyer.

Please DO NOT submit samples at this time as they will not be tracked or returned. When we have received and reviewed the enclosed literature we will request samples if appropriate. Items without wholesale pricing will not be evaluated. Our buyers will be in touch if they review the items and need more information.

New Product Submission closing dates for the Real Goods print catalog each season are as follows:
Spring/Summer: November 15th
Fall/Holiday: May 15th

* = Not applicable for all titles

Thank you very much for your interest!